Medical services are provided and billed by Stephen F Levin, DPM, PA. Our providers participate in most all of the major health insurance plans in the region. Following are the health plans which we currently accept.
If your plan is not listed, we will be unable to file a claim on your behalf. However, we can provide you with a form that you can submit to your insurance company to instruct them to send reimbursements directly to you.
Please be aware that with any health plans, there may be deductibles and copayments for which you could be responsible in advance.
Below is a list of most of the insurances that we participate with. If you do not see your plan listed, please call your insurance company and ask if Dr. Stephen F. Levin is a participating provider on your particular plan. Remember to always request an authorization # and/or name of representative you spoke with.â€‹
- AARP / United Healthcare Secure Horizons
- ï»¿Accountable Health Plan
- Aetna: PPO plans (Not HMO’s)
- Business Administrator and Consultants
- Bay Care/Florida First/Community Care (Only UCH)
- Beechstreet (some plans)
- Blue Cross Blue Shield: PPO/PPC/Federal/Blue options/EPO/Care First (No Health Options HMO)
- Champ VA
- Cigna: PPO/EPO/Open Access PLUS/Health Partners – (Not POS/Managed Care/HMO/Open Access)
- Evercare through United
- Evolutions Health Care Systems
- First Administrators
- First Health/National Association of Letter Carriers/Accordia
- Florida Health
- Galaxy Health Network
- Golden Rule
- Great West Health Plan PPO – Open Access
- Health Payors Organization
- Humana (selected PPO plans)
- IHP Integrated health Plan through UCIPA
- Magna Care (some plans: First Health, Beech Street, etc…)
- Manatee Health Network
- Medical Claims Management
- Medicare/RR Medicare
- One Health
- Private Health Care Systems/CAN/Mail Handlers/Unicare
- S&S Healthcare Strategies – Independent Insurance
- Secure Horizon – Separate co-pay for x-rays
- Southcare PPO
- TriCare for Life /TriCare Standard
- United Payors and Providers
- United Healthcare PPO/POS/HMO/Medicare Complete
- United Medical Resources (through United Healthcare)
- Universal PPO
- USA MCO
- Western and Southern Financial GroupAetna
What billing or insurance information will I receive?
â€‹We verify benefits prior to your initial new patient appointment. We also verify upon any changes in insurance information/coverage. Upon arrival, we collect your co-pay and any known charges in advance. Since our many aspects of billing are diagnostic and treatment-based, we may need to collect additional money for things such as:
- walker boots
- in-office surgical procedures (ingrown toe nail removal)
How long will it take to get things settled with the insurance company?
Generally, it takes from 45 to 60 days to obtain payment from an insurance carrier.â€‹
Why am I receiving surgery-related bills from so many different physicians and facilities?
â€‹Each physician who provides professional services will send you a separate bill from his or her office. These physicians will include:
- your own surgeon: Dr. Levin or Dr. Port
- the anesthesiologist
- if needed, pathology
- the hospital or surgery center "facility fee"
You will need to contact the surgery center or hospital to pay them directly for their fee(s)
I received a notice that my insurance company has paid on my bill -- but I can't understand how they calculated their payment amount. Do you know?
â€‹If we have received any such information from your insurance company, we'll be glad to share it with you. However, for answers to any questions about insurance payments, deductibles, or co-payments, you generally need to check with your insurance company.
I received a notice in the mail from my insurance company requesting information about my office visit. What should I do, and why is this important?
â€‹From time to time, insurance companies spot check to make sure their client's actually received the care from the physician who submitted the claim. Until you call the insurance company and answer their brief questions, they will not release payment to our office. Since payment is ultimately the patient's responsibility, we will be forced to send you a bill for your portion, as well as, the insurance company's portion. You will then have to call them and seek reimbursement directly from them.
I received a notice in the mail from my insurance company requesting information from my primary doctor before they can pay for my visit. What should I do, and why is this important?
â€‹From time to time, insurance companies request notes from your primary doctor about your condition and sometimes to determine if you're diagnosis is pre-exisisting. For example, if you're diabetic being fitted for diabetic shoes, a recent office visit note from your primary doctor will be needed to demonstrate to your insurance carrier the validity of your condition. If notes from your chart are requested by your insurance carrier, YOU are required to call and request those notes to be copied for our office. Your primary doctor's office must speak to you about disclosing anything from your chart to any other office.
Why am I asked to pay for my deductible and co-insurance amounts at my visit? Why can't I be sent a bill in the mail?
As per your contract with your insurance provider, you are responsible for any co-pay, co-insurance and deductible at the time of service. As a courtesy to you, our office verifies your coverage to the best of our ability prior to your visit. However, every verification phone call is completed with the insurance representative stating the following, "Benefits are not guaranteed until the claim is submitted and processed." With that understanding from each insurance carrier, if overpayment is made, a prompt refund will be issued; however, if any balance is due, you are responsible for payment.